Terms of Service

Last updated: 31 October 2026

1. Acceptance of Terms

By accessing and using HearMe Chat, you accept and agree to be bound by these Terms of Service and our Community Guidelines. If you do not agree, please do not use our service.

2. About HearMe Chat

HearMe Chat is an anonymous voice and text chat service. You are matched with a stranger for a one-to-one voice call or text chat, and you can message friends. There is no video on HearMe Chat. It is not a dating or adult-content platform.

HearMe Chat is the trading name of the service at hearme.chat, run from India. "We" and "us" in these terms mean HearMe Chat.

3. Age Requirement

You must be 18 years or older to use HearMe Chat. By using the service, you confirm you are at least 18. We require users to confirm they are 18 or older before using chat features.

4. User Conduct

You agree to follow our Community Guidelines. Harassment, hate speech, illegal activity, spam, and explicit content are not permitted.

5. User Content

You are responsible for the content you share on HearMe Chat, including messages, voice, profile pictures and profile details, and the Stranger Jury cases and comments you posted before Jury ended on 17 Oct 2026. Do not share anything illegal or that violates others' rights (including copyright and privacy).

6. Monitoring & Safety

We may monitor activity and content to keep the platform safe and enforce our Guidelines. By using the service, you consent to this.

6a. Voice calls and reports

Voice calls are not recorded or stored by HearMe Chat. Every one-to-one call is private: nobody else can listen in, whether you use HearMe Chat free or with Premium. During a call on the website, each participant's browser keeps only the most recent 60 seconds of the other side's audio in memory on that device. If a participant taps Report, that 60-second clip is sent to us together with the reason, is reviewed by a person, and is deleted within 7 days, unless a moderator confirms the report as child safety or under 18; then it is kept as evidence for one year from the confirmation. The Android app keeps no audio. Nothing is uploaded unless someone reports. Rooms are text only.

6b. Stranger Jury

Jury ended on 17 Oct 2026; you can delete your own case with your private link until 16 Nov 2026; after that all Jury case data is deleted.

Stranger Jury let you describe a conflict you were in and ask strangers to judge it, and judge other people's. You had to be 18 or older to use it. When you posted a case or a comment, you agreed that it was your own conflict, not someone else's story or a made-up one; that it contained no names, phone numbers, email addresses, social handles, links or anything else that identifies someone, including you; that it contained no sexual content and nothing about anyone under 18, including you; and that it contained no threats, hate or harassment. Votes were opinions from strangers, not advice, and not a judgement of anyone's conduct; a verdict was not professional, medical or legal advice.

Until 16 Nov 2026 (00:00 India time) you can delete your own case with the private link we gave you; anyone who has the link can delete the case, so keep it to yourself. Cases are no longer shown to other people on HearMe Chat; only our moderators can see them until they are deleted.

7. Account Termination

We may suspend or terminate accounts that violate these Terms or our Guidelines, without prior notice. A ban can also apply to each phone or browser you use the banned account on, until 30 days after you last use it there (never longer than the ban). For the whole ban, it can apply to the phone or browser you last used the account on before the ban. An under-18 ban also applies, for as long as it lasts, to the phone or browser where it was detected. A moderator can also block your internet connection (IP address) for up to 30 days. For a child-safety or under-18 ban a moderator makes, the IP address the account used in the last 24 hours is blocked for 72 hours instead, if there is one. You can appeal a ban on your account once, within 30 days of when it began (except child-safety and under-18 bans). A block on a phone, browser or connection can't be appealed. A person reviews every appeal, and their decision is final. Deleting your account doesn't lift a ban: your verified email address and Google account stay banned for as long as the ban lasts.

8. Account Security

You are responsible for keeping your account credentials secure. Do not share your login details with others. Notify us if you believe your account has been compromised.

9. Privacy

Your use of the service is also governed by our Privacy Policy. We collect only the data necessary to operate and improve the service.

10. Premium Subscriptions

Premium subscriptions are billed through our payment processor (currently Freemius). They renew automatically each month or year until you cancel. You can cancel, change plan or update your payment details at any time in the Freemius customer portal. Cancel anytime; you keep access until the end of the paid period. Refunds within 7 days of your first payment of a plan, on request. Renewals aren't refunded. If you upgraded from Basic to Plus, refunding either the Basic payment or the upgrade payment ends Premium on that subscription, Basic included. See our Refund Policy for the details.

11. Intellectual Property

HearMe Chat and its branding, design, and original content are owned by HearMe Chat. You may not copy, modify, or redistribute our platform or content without permission. User-generated content remains yours, but you grant us a license to display and moderate it as needed to operate the service.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of HearMe Chat after changes are posted means you accept the updated Terms. Material changes will be reflected by updating the date above.

13. Limitation of Liability

HearMe Chat is provided "as is" without warranties. We are not liable for any damages arising from the use of our service, including interactions with other users.

14. Contact

For questions about these Terms, contact us at support@hearme.chat.